This depends upon where you live. Our products are made of both freeze-dried and dehydrated components and are affected by temperature, moisture, oxygen and light. Optimal storage conditions for our foods are in cool, dry places.
Do I Have To Use Boiling Water?
Hot water speeds up the process of reconstitution. Our foods will be ready to eat more quickly when hot water is used. However, many of the foods can be re-hydrated and ready to eat with any temperature of water.
How Long Do The Meals Last In Storage?
Studies have proven that freeze-dried and dehydrated foods will last up to 25 years or even longer. For optimal storage life it is suggested that food be stored in a cool, dry place, such as a basement, with room temperatures of 50 to 55 degrees.
You may return any merchandise, no questions asked, within 90 days of purchase. To initiate the return process, please call us at 801-335-0345 or email us at firstname.lastname@example.org. NOTE: for solar panel and generator product sales, there will be charged a restocking fee equal to the cost of return shipping of that product should a customer receive the generator and/or solar panel and then want to return it.
What Is Your Return Policy?
After a return is initiated with our return department:
1. Return the item to the address given to you by our return department.
2. Keep your shipping records for proof of shipment in the event of loss of returned merchandise.
Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We are not liable for return merchandise that does not reach our return department. We will notify you via phone, mail, or e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 20 business days of our receiving your return.